FAQ'S

These Frequently Asked Questions And Answers are available for you to browse. You are also welcomed to chat online directly!

• If we don’t find what we want on your website, what should we do?

  You can email us the descriptions and pictures of the products you need, We will check whether we can make it, and we will help you find the best rides what you want to buy.

• Can you design for my new park?

  It’s convenient to provide you design drawing according to your park area. Besides equipment also can be customized according to your needs.These Frequently Asked Questions And Answers are available for you to browse. You are also welcomed to chat online directly!

• How to install them?

  We provide detailed installation drawing and videos freely. Dispatch engineer and workers to your place if needed.

• How about your after-sale service?

  Our product warranty is one year for mechanical components and six month for electrical components.

• Is there any discount?

  Yes, we can give clients some discount for bulk orders.

• What about the cooperation process?

  Confirm details of the order, 30% deposit, arrange to produce, pay the balance, shipment.

• Does your company accept customization?

  Yes, we have a professional design team and a consulting team to provide clients with amusement park planning, design, equipment selection, project construction and operation consulting.

• When to deliver the goods after the order is placed?

  It depends on the quantity of the products. Generally we can arrange shipment after 15 to 20 days.

• Which payment terms are you accepted?

  L/C, T/T, PayPal, Western Union, Money Gram, Escrow.

• How long have your company run on amusement rides?

  Over 20 years experience on amusement rides and exporting.

• Is your company a trading one or a factory?

  Factory and trade (We are manufacturer, we have our own factory site, and welcome to visit our factory and company.)